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Fight Back Small Business

Power up your business now for a stronger future!


Fight Back Small Business

Now is the time to POWER UP your marketing to strengthen and grow your business in the wake of COVID!

Many independent sources confirm that businesses that take action during downtimes are more likely to thrive than those who wait for the recovery to begin.

So be a 'First-Mover' and get your marketing plan in action now!
So make sure you enter to WIN!
Entries close 31 October 2020.

Take advantage of our special FIGHT BACK packages with extended payment terms.
Package offers are only available until 31 October 2020 so call us for a free consultation and proposal today!

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Are you fighting back?
Tell us your story to WIN a $5000 Digital & Marketing Package!

If you have an inspirational story about how you or someone you know has been fighting back from the COVID pandemic to keep their business strong, let us know!

You could win a $5000 Digital & Marketing Package from Milestone-Belanova!

We have been helping businesses throughout Australia to grow and thrive for over 20 years with a comprehensive suite of digital, strategic and creative marketing services delivered by one in-house collaborative team.

Enter now to WIN - No purchase required.

*Required fields

Name (You or Nominee): *

Business name: *

Phone Number:

Email: *

Tell us your story in 300 words or less about how you or someone you know has been fighting back! *

(Optional) Submit a photo or company logo (in jpg or png format, 7MB max):

Terms & conditions – By entering this competition, I agree to allow Milestone-Belanova to feature my story on Milestone-Belanova’s social media pages, in their emarketing programs and on their website. I accept that the decision of Milestone-Belanova in choosing the winning entrant of this competition will be final. I understand that the prize is for $5000 (including GST) worth of internal digital media, web development, graphic design and/or marketing services and that any external costs are excluded. Full details may be obtained by contacting Milestone-Belanova on 1300 788 572.

Enter to WIN - No purchase required

Read our latest

Fight Back Story
Fight Back Story: hopperound

For Fight Back Friday today, we celebrate the positive spirit and dedication of Allan Hopper, founder of hopperound - The Travel Agency.

Allan has two strong passions in life, and that’s people and travel; hence the birth of hopperound, a personable travel agency with a big heart for its clients.

Allan and his team pride themselves on their ‘start to finish’ customer support which they conduct for each individual client. They support their clients throughout their entire journey, right from the moment they pick up the phone to propose their travel dreams, through the planning stages, during their travels, right up until the moment they return.

It’s this style of customer support that has had him successfully run his agency purely through word of mouth and repeat business. “We go to great lengths for our clients, so they don’t have to do a thing - besides enjoy their holiday,” said Allan. “I am proud to say as a result of this, we have had the same loyal clients for over 20 years.”

When Covid-19 hit our shores in February-March 2020, panic set in within the travel industry. Today, approximately 30% of travel agencies have sadly closed due to an immense loss of business.

Allan went from having an extremely busy and profitable period around January and February to receiving absolutely no income in the following months. “In the middle of March, when reality sunk in, everything fell apart,” he explained.

Fight Back Story: hopperound

With a heavy heart, Allan had no choice but to let go of his contractors and his Head Office Accounts Manager, who also happens to be his sister. Together, they cried. “This is when it really hit and it was at this point, we thought we will take a big hit. But we also thought it would all be over as quick as it began,” Allan said. Like everyone else, Allan had no way to predict the extent of the pandemic and how long it would stick around… Today, we are still uncertain.

Once the shock subsided, Allan and his sister turned to light-hearted humour to keep their spirits high and Allan chose to switch his mind to planning mode and started to look towards the future.

Allan decided to restore hope in clients and others within the community by creating a social media presence to keep the travel bug alive - virtually. Allan took to Instagram and Facebook to provide his audience with beautiful travel images, tips and stories, and as a result, his online following grew, a great boost for brand recognition.

“Although travel agents are not currently booking a huge amount of travel, we are still working full time for our clients,” said Allan. “I have been spending a huge amount of time helping my clients get credit or their money back from various holidays that they have had to cancel.”

You can imagine the stress involved in contacting various vendors all over the world and the amount of money lost for those who did not engage a travel agent. Allan’s loyalty had him working above and beyond to ensure the best outcomes for his disappointed clients.

Today, Allan is working on his marketing strategy and thinking of a brighter future. “I foresee travel agencies becoming a much bigger necessity going forward, similar to what it was like before we were replaced by online bookings,” he said.

Fight Back Story: hopperound

After the scare of a pandemic and the millions of dollars lost by travellers who have had to cancel bookings through major companies who have not addressed their woes, a travel agent seems like a very safe method of booking travel going forward.

There’s no doubt travel will be a more complicated and much stricter process once all borders have opened. It’s inevitable that the majority of us will feel a sense of comfort being supported by professionals in the industry who will ensure our arrangements are conducted safely and accurately. If anything happens, it will be reassuring to know we have a familiar agent on the phone who will help us during any situation, like Allan and his team at hopperound.

Allan has had to undergo big changes in his business and inject money, time and energy towards planning, marketing, training and webinars to ensure he is ready for the next big shift that is predicted to occur. Hopefully this will be a positive one.

Going forward, those clients who love to book online - activities, cars, cruises, flights, hotels, insurance, tours etc. - will be able to do so via our website, with the security of having their bookings backed by an accredited travel agency. The same professional service will apply, meaning when things don’t go according to plan, we step in to help.

Within this current climate, if you don’t have a flexible and open mind, and if you are not willing to change and grow, you may as well throw in the towel.

For now, Allan has changed his slogan to keep the motivation and dream alive for himself and his clients. He signs his emails off as:

"Allan Hopper I Founder
hopperound - The Travel Agency

Hibernating, Reinventing & Dreaming of Travel.
"Be Safe, Stay Connected & Dream With Us."

Should you wish to travel to any destination where it is safe to venture in the near future, we highly recommend you contact hopperound. Allan and his team will have your back from start to finish.

Website below:

Do you also have a FIGHT BACK story? All you have to do is share your story via the form above to WIN a $5000 Digital & Marketing Package!

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    Kelly King | Soul Tree Creative

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    As a small enterprise this website reflects more than just our business.. it is our life. So to have it looking beautiful, clean and crisp – exactly as we wanted… is wonderful. The time and effort you put in was greatly appreciated and you were all very gracious in your response to our many emails.
    We opened a champagne last night to toast the final result… and the past few months of website development.We look forward to continuing to enhance and expand this platform as our business progresses and will be calling on your expertise again."

    Lisette & Colin Marchant | Costata Landscape Design

  • "We’ve used Milestone-Belanova for a number of years for our design and marketing work and could not be happier. Their work is impressive and their great team take the stress and difficulty out of the process."

    Mike Seton | Ryan & Seton Lawyers

  • "I just wanted to let you know that the always reliable Lisa has made the transfer of our website a painless episode. I also want to say thank you for her great efforts.

    It is such a comfort to know that I have a company behind us that delivers time after time. When Lisa says she will do something she does it. Possibly a more important factor is the fact she does it right. Working with Lisa is a breeze and her professionalism is to be applauded."

    Fran Seton | RunFun Travel

  • "Cassie has done a fantastic job with the MaxiWall & MaxiFloor Installation Guides – all 5 of them.

    Technical Manuals are not easy, and you have worked very well with us on all the amendments and corrections to bring this project to a close.

    Thank you!"

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  • "From the outset, Barbara of Milestone-Belanova had the strategy for my product in place. Barbara instinctively knew the target market for the Shiane product line and paved the way for her team to complete the website & social media postings.

    I feel quite fortunate to have Milestone-Belanova behind our product who understand the strategy required for the best results."

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    The team of talented designers in both Digital Web Design and Electronic Direct Marketing campaigns, demonstrated a strong commitment to Client Services.

    Great job, well done!"

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  • "Milestone-Belanova designed and developed our new website. The entire team are an absolute pleasure to work with. They are highly professional and responsive. I am delighted with my website, which I am told has been built on their custom platform for added strength and security and I am proud to share it with current prospective clients."

    Phaedra Pym - A Way With Words


3 hour marketing consultancy
and planning session

30 years’ marketing experience

22 years in consulting

National & international businesses

SMEs and start up businesses

Diverse industry expertise

Marketing consultancy

Usually $500 + GST
Fight Back Special - $300 + GST

Book offer


eCommerce website

Home & About Us Page

Shopping Cart with PayPal

Sign Up & Account Management Module

Delivery, Terms and Contact Page

Social Media Feeds & Video Module

1 Year Hosting & 2 Year Domain Name

5 Mailboxes & Initial SEO included.

Online shopping, eCommerce Website

Usually $5,545 + GST
Fight Back Special - $4,500 + GST

Book offer


Social Media Strategy

6 Month Plan

6 Months of Content Creation

Implementation across Facebook & Instagram (other platforms can be added for an additional charge)

Social Media

Usually $6,000 + GST
Fight Back Special - $4,500 + GST

Book offer

Note: External Facebook and Google advertising charges are additional. Please request a tailored budget.


Custom Website

Home & About Us Page

Services or Products Module

Gallery or Projects Module

News, Testimonials & Resources Module

Terms and Contact Page

Social Media Feeds & Video Module

1 Year Hosting & 2 Year Domain Name 5 Mailboxes & Initial SEO included.

Custom website design

Usually $5,250 + GST
Fight Back Special - $4,200 + GST

Book offer


eMarketing Program

eNewsletter Platform Development

Template Design

First Month Copy

Set Up


Email Marketing

Usually $3,450 + GST
Fight Back Special - $2,520 + GST

Book offer


Digital Marketing Program

Social Media set up

Pixel Retargeting Campaign

Google Display Ads Campaign

Creative Development of 6 Monthly Campaigns


Campaign Management

Digital marketing program

Usually $5,600 + GST
Fight Back Special - $4,500 + GST

Book offer

Note: External Facebook and Google advertising charges are additional. Please request a tailored budget.

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